Privacy Policy

Last Updated: 29 August 2026

1. Introduction

"B2B Simplified" ("we", "us", or "our") provides a wholesale ordering interface for Shopify merchants. We respect your privacy and are committed to protecting the personal information of both merchants and their customers. This policy outlines how we collect, use, and safeguard your data.

2. Information We Collect

To provide our services, we access the following data from your Shopify store via the official API:

  • Merchant Information: Store name, email, URL, and timezone (to manage your account settings).
  • Product Data: Titles, descriptions, SKUs, images, and inventory levels (to display the Quick Order form).
  • Customer Data: Basic contact details of your B2B customers (to associate Draft Orders with the correct buyer).

3. How We Use Your Information

We use your data strictly for the functionality of the App:

  • To authenticate your store securely.
  • To provide instant search results for your products.
  • To generate Draft Orders in your Shopify Admin on your behalf.
  • To provide customer support and troubleshoot technical issues.

4. Data Storage & Security

We do not store buyer credit card or payment credentials. All payments and checkout sessions are processed securely through Shopify's PCI-compliant infrastructure.

5. Third-Party Sharing

We do not sell, trade, or rent your personal identification information to others. We do not track storefront visitors or inject tracking scripts.

6. Your Rights (GDPR & CCPA)

As a Shopify Merchant, you can request data deletion directly through your Shopify Admin privacy settings, which will automatically notify us to purge your data via mandatory GDPR webhooks.

7. Contact Us

If you have questions about this Privacy Policy or your data, please submit a request via our online support portal:

Shops That Serve
Johannesburg, South Africa